Privacy Policy

Overview

This Privacy Policy explains how our website collects, uses, stores, protects, and manages the personal information of all users and customers who visit our platform and place orders. This policy applies to all visitors, registered users, and purchasers of our products, including socks, innerwear, T-shirts, slippers, casual shoes, and other daily apparel and footwear items available on our website. We are committed to protecting your personal privacy and data security, and we strictly abide by global data protection principles to ensure all user personal data is processed legally, securely, and transparently. By accessing and using our website, you acknowledge and agree to the practices outlined in this Privacy Policy.

Information We Collect

We only collect necessary and user-authorized personal information to complete order transactions and provide standardized customer services. The information we collect mainly includes personal identification information, order-related information, and technical browsing data. Specifically, we may collect your full name, shipping address, contact phone number, email address, and payment-related verification information required for order delivery and transaction settlement.
In addition, we automatically collect basic technical data during your browsing behavior on our website, including device type, browser information, website access time, page viewing records, and traffic source data. Such information helps us analyze website operation status, optimize product display, and improve user shopping experience, and will not involve any illegal collection of sensitive private data.

Use of Your Personal Information

All collected user information is only used for legitimate business and service purposes and will never be used for unauthorized commercial promotion or illegal sharing. Firstly, we use your personal information to process, confirm, ship, and track your orders, ensuring the smooth completion of product delivery and after-sales services including return and refund processing. Secondly, your contact information such as email and phone number will be used to reply to your consultation messages, notify you of order status updates, logistics information, and after-sales progress.
Furthermore, we may use anonymous browsing data to optimize website functions, adjust product display styles, improve page operation fluency, and upgrade our product and service system according to user preference trends. All data usage behaviors strictly follow the principle of minimal necessity and will not exceed the service scope promised by our platform.

Data Storage and Security Protection

We adopt industry-standard data encryption technology and secure server storage systems to protect your personal data from unauthorized access, disclosure, tampering, loss, or theft. Your personal and transaction data will be stored on secure servers with strict access authority management, and only authorized professional operation and customer service personnel can access relevant data for service processing purposes.
We will retain your personal information only for the period necessary to complete transaction services, fulfill after-sales obligations, and comply with normal business retention requirements. Once the data is no longer needed, we will take standardized and safe ways to delete or anonymize the data to protect your privacy security permanently.

Information Sharing and Disclosure

We solemnly promise that we will never sell, rent, or trade your personal private information to any third-party commercial institutions or individuals without your explicit consent. We only share necessary user information with authorized third-party service providers under limited circumstances to ensure the normal operation of platform services.
The limited shared information includes necessary shipping information provided to logistics service providers for order delivery, and necessary payment information provided to official payment channels for transaction verification and fund settlement. All third-party cooperative institutions have signed strict data confidentiality agreements with us, and they are prohibited from using user data for any other unauthorized purposes.

Cookie Policy

Our website uses standard browser cookies to optimize your browsing and shopping experience. Cookies are small text files stored on your local device, which can record your browsing preferences, page access habits, and website interaction data. Through cookies, we can remember your browsing settings, optimize product recommendation accuracy, and improve the response speed and service fluency of the website.
You can freely adjust the cookie permission settings through your browser settings according to your personal preferences. Disabling cookies will not affect your normal browsing and order placement functions on our website, but may reduce the personalized optimization experience of the platform.

User Rights

You have the right to check, inquire, correct, and update your personal information on our platform at any time. You also have the right to apply for the deletion of your personal data when the information is no longer needed for service transactions. If you have any demands or questions about personal data verification, modification, deletion, and privacy-related issues, please contact us through the official channels displayed on our Contact Us page.

Policy Updates

We reserve the right to adjust and update this Privacy Policy irregularly according to platform operation optimization and service upgrade needs. Any updated version of the policy will be officially published on our website page, and the revised content will take effect immediately after publication. We recommend that users regularly check this page to keep abreast of the latest privacy protection rules.

Contact Us

If you have any questions, doubts, or suggestions regarding this Privacy Policy and our personal data protection practices, please feel free to get in touch with our official customer service team. All available contact methods and official email addresses are posted on our Contact Us page. We will respond to your inquiries professionally and timely.